Your feedback is appreciated
|The service I received met or exceeded my expectations||5/5|
|I believe my adviser and the team have the technical knowledge to meet my financial needs||5/5|
|My relationship with CCA staff is strong and one of trust||5/5|
|The communication following our appointment was delivered in a timely manner and easy to understand||5/5|
|I believe the advice provided will help me achieve my goals||5/5|
|I am satisfied with the value of advice I receive from my financial adviser||5/5|
|How would you rate your experience with our support staff?||5/5|
|How would you rate your experience with your financial adviser?||5/5|
|How likely are you to use CCA for your future financial planning advice?||5/5|
|How likely are you to recommend CCA to a friend or colleague?||5/5|
Please advise if you think there are areas where we can improve our service Personally I think Chris and his team are doing brilliant job. Chris has me covered in every department and is brilliant. Only one thing comes to mind.When government changes the rules regarding SMSF or anything in general, it would be great if I was informed. ( in my case I been told I can take my money anytime I want, and I’m in tax free department, but when I was in desperate situation to withdraw the money last year I got taxed) which caught me by surprise, because I did withdraw before age of 60 years old. That’s probably only thing.apart from this, everything is perfect .
Do you have any other comments? No, I’m pretty happy with Chris and team.